Terms and Conditions for Advanced Product Sourcing Service
- Service Description: Our Advanced Sourcing service, for a fee of $349.99, offers comprehensive assistance in product sourcing. This includes negotiating EXW price deals, providing freight cost quotes, supply chain consultations, customization cost estimations, supplier information, shipping assistance, sample product inspection, and oversight of product manufacturing processes.
- EXW Price Arrangement: We commit to securing competitive EXW prices, taking into account the client’s budget, target price and market standards.
- Freight Cost Quote: Clients will receive a detailed quote for freight costs, which includes the logistics from the factory to the specified destination.
- Supply Chain Consultation: We provide expert advice on optimizing supply chain efficiency and effectiveness.
- Customization Cost Estimation: Costs associated with product customization, such as branding or packaging, will be estimated and communicated to the client.
- Supplier Information: We provide detailed supplier information to aid the client’s sourcing decisions.
- Shipping Assistance: Assistance with the logistics of shipping arrangements is included in this service.
- Sample Product Inspection: We conduct inspections of sample products to ensure they meet quality standards.
- Product Manufacturing Oversight: Monitoring of the manufacturing process is provided to ensure adherence to quality and production timelines.
- Exclusions: Note that payment assistance, pre-shipment inspection, factory audits, trade assurance, and contract management are not included in this service tier.
- Payment: Payment of the full service fee is required upfront and is non-refundable, subject to the terms outlined below.
- Payment and Refund Policy: If the client’s target price is deemed not reasonable based on market prices, the quantity desired, and the minimum order quantities (MOQ) prevalent among suppliers, the client is entitled to a partial refund of 15% of the service fee. This assessment will be conducted by us using our professional expertise and understanding of current market conditions. Clients are encouraged to contact us before payment to discuss target prices and avoid any misunderstandings.
- Confidentiality: We uphold strict confidentiality protocols to protect client information.
- Dispute Resolution: Any disputes will be resolved through the payment platform used or through mutually agreed-upon alternative dispute resolution mechanisms.
- Service Limitations: We do not source branded, illegal, hazardous, chemical products, or products for warfare zones. Fees paid for such requests are non-refundable.
- Changes to Terms and Conditions: Clients will be informed of any amendments to these terms and conditions via email.
Reimbursement Clause
Service Fee Reimbursement: Should the client appoint us as their permanent supplier post-sourcing for the specific product being in the contract, we will reimburse the initial service fee of $349.99. This reimbursement will be applied as a discount on the final invoice for the subsequent order. The client must agree to this term before finalizing the order to qualify for the reimbursement.
Acknowledgment
By commissioning the Advanced Product Inspection Service, the client agrees to the terms and conditions outlined above. The client acknowledges their understanding of the service’s scope, and recognizes the terms and conditions.
Updated: 2/4/2024
