Dropshipping Supply Chain

Terms and Conditions for Basic Dropshipping Supply Chain Service

1. Service Description: The Basic Dropshipping Supply Chain service includes product sourcing, supply chain setup, package handling at $2.00 per package, free storage for the first month, re-packaging, label removing, customs clearance, express shipping to the USA, UK, CA, EU, and AU, and tracking information provision for unlimited packages. This service is designed to support the fundamental needs of dropshipping businesses.
2. Service Fee: The 3 months service fee is $69.99. This fee is non-refundable under any circumstances. Clients concerned about product and shipping prices should utilize our product sourcing service before subscribing to this service. Details can be found at https://services.topchinasourcing.com/product-sourcing/.
3. No Refund Policy: Once subscribed, the service fee is non-refundable. If product sourcing has not been conducted in advance, and the product or shipping costs do not meet the customer’s target price, no refund will be issued.
4. Order Management and Tracking: Order details and tracking IDs will be shared through a file-sharing system until our platform integration software becomes available.
5. Storage: Free storage is provided only for the first month of service. This offer does not renew with subsequent monthly payments. If the service is discontinued and then resumed, the free storage offer does not apply again.
6. Re-Packaging and Package Handling: Re-packaging involves removing the manufacturer’s original packaging and using our packaging. The cost of re-packaging varies based on the type of packaging required. Package handling is charged at $2.00 per package. These costs are not included in the monthly service fee.
7. Shipping Costs: Shipping costs are calculated based on the gross weight and dimensions of the product, as well as the chargeable weight. Customers will be informed of shipping costs accordingly. Due to fluctuation in Air-Frieght Rates, the shipping prices might vary from time to time.
8. Product, Shipping Costs and Brand Packaging Customization: Clients will be informed of shipping costs based on product weight and dimensions. Brand packaging customization is available upon request, with associated costs paid by the client. The Product cost will also be paid by the client. The client will be informed about all the costs that will incur during the supply chain of the products by means of invoice.
9. Exclusions: The service does not include 24/7 dedicated customer support, brand packaging customization, shipping discounts, product photography, returns management, or supplier information disclosure.
10. Client Responsibilities: If the client has independently sourced their products and wishes to utilize our logistic services, it is imperative that they provide precise product information and specifications to ensure effective handling and shipping. We are not responsible for any loss or damage to products during transit from the client’s own supplier to our warehouse. Our responsibility for the safety and integrity of packages commences only if the client opts for suppliers we recommend or approve.
11. Liability: For the basic package, We are not liable for damages or losses incurred during shipping or due to incorrect product specifications provided by the client.
12. Intellectual Property and Confidentiality: All client information, order details, and customized packaging designs are treated with strict confidentiality and will not be disclosed without consent.
13. Dispute Resolution: Any disputes arising from the use of this service shall be resolved through direct communication. If unresolved, disputes may be escalated to the payment option company used for the transaction, adhering to their dispute resolution procedures.
14. Product Type Limitations: We specialize in the fulfillment and shipping of non-branded products only. Products that are branded, dangerous, or fall into categories that require special handling, licensing, or compliance with specific regulations are not eligible for our services. This includes, but is not limited to, hazardous materials, weapons, illegal substances, and counterfeit goods. Clients are responsible for ensuring that their products comply with these guidelines before engaging our services. Failure to adhere to this policy may result in the termination of service without refund.

Acknowledgment

By subscribing to the Basic Dropshipping Supply Chain Service, the client agrees to the terms and conditions outlined above. The client acknowledges the non-refundable nature of the service fee and the conditions under which shipping and handling services are provided.

Updated 2/4/2024

5 Terms and Conditions for Advanced Supply Chain Service

1. Service Description: The Advanced Supply Chain service provides comprehensive support for dropshipping businesses, including product sourcing, supply chain setup, package handling at $1.50 per package, free storage for the first two months, re-packaging, label removing, customs clearance, express shipping to the USA, UK, CA, EU, and AU, tracking information for unlimited packages, 24/7 dedicated customer support, and brand packaging customization. This service is crafted to enhance the efficiency and effectiveness of dropshipping operations.
2. Service Fee: The monthly service fee is $159.99. This fee is non-refundable under any circumstances. Clients with concerns about product and shipping costs are encouraged to utilize our product sourcing service before subscribing. For more details, visit https://services.topchinasourcing.com/product-sourcing/.
3. No Refund Policy: The service fee is strictly non-refundable. If a customer has not conducted product sourcing in advance and finds that product prices and shipping costs exceed their target, no refund will be provided.
4. Order Management and Tracking: Details and tracking IDs for packages will be communicated through a file-sharing system until our platform integration software is operational.
5. Storage: Two months of free storage are provided upon commencement of the service. This offer is not renewed with consecutive monthly payments. Resuming the service after cancellation does not reinstate the free storage offer.
6. Re-Packaging and Package Handling: Re-packaging includes the removal of original manufacturer outer packaging and its replacement with our packaging, the costs of which vary by packaging type. Package handling is charged at $1.50 per package, not included in the monthly fee.
7. Product, Shipping Costs and Brand Packaging Customization: Clients will be informed of shipping costs based on product weight and dimensions. Brand packaging customization is available upon request, with associated costs paid by the client. The Product cost will also be paid by the client. The client will be informed about all the costs that will incur during the supply chain of the products by means of invoice.
8. Supplier and Product Limitations: We only fulfill non-branded products and those not categorized as dangerous or requiring special handling. Branded products may be shipped provided the client supplies appropriate brand authorization documentation. Products that are dangerous, or fall into categories that require special handling, licensing, or compliance with specific regulations are not eligible for our services. This includes, but is not limited to, hazardous materials, weapons, illegal substances, and counterfeit goods. Clients are responsible for ensuring that their products comply with these guidelines before engaging our services. Failure to adhere to this policy may result in the termination of service without refund.
9. Client Responsibilities: Clients using their own suppliers must provide accurate product information. We are not liable for losses or damages from supplier to our warehouse in such cases. We assume responsibility for packages only when our recommended suppliers are used. Clients with their own suppliers will incur the standard monthly fee as fulfillment charges.
10. Liability: We are not responsible for damages or losses incurred during shipping or due to incorrect product specifications provided by the client. Our liability begins once packages arrive at our warehouse from recommended suppliers.
11. Intellectual Property and Confidentiality: We maintain strict confidentiality of all client information, order details, and packaging designs, which will not be disclosed without consent.
12. Dispute Resolution: Disputes will be resolved through the payment option company used for the transaction, adhering to their resolution procedures.

Acknowledgment:

By subscribing to the Advanced Supply Chain Service, the client agrees to these terms and conditions, acknowledging the service’s non-refundable fee and the scope of shipping and handling services provided.

Updated 2/4/2024