Terms & Conditions

Terms and Conditions Preview

Last updated 2/9/2024

AGREEMENT TO OUR LEGAL TERMS

We are Top China Sourcing LTD (“Company,” “we,” “us,” “our“).

We operate , as well as any other related products and services that refer or link to these legal terms (the “Legal Terms“) (collectively, the “Services“).

You can contact us by email at [email protected] .

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you“), and Top China Sourcing LTD, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.

We recommend that you print a copy of these Legal Terms for your records.

TABLE OF CONTENTS

OUR SERVICES

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

INTELLECTUAL PROPERTY RIGHTS

Our intellectual property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the “Content”), as well as the trademarks, service marks, and logos contained therein (the “Marks”).

Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world.

The Content and Marks are provided in or through the Services “AS IS” for your personal, non-commercial use or internal business purpose only.

Your use of our Services

Subject to your compliance with these Legal Terms, including the “PROHIBITED ACTIVITIES“ section below, we grant you a non-exclusive, non-transferable, revocable license to:

access the Services; and
download or print a copy of any portion of the Content to which you have properly gained access.

solely for your personal, non-commercial use or internal business purpose.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: __________. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.

Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

Your submissions

Please review this section and the “PROHIBITED ACTIVITIES“ section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.

Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services (“Submissions”), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

You are responsible for what you post or upload: By sending us Submissions through any part of the Services you:

confirm that you have read and agree with our “PROHIBITED ACTIVITIES“ and will not post, send, publish, upload, or transmit through the Services any Submission that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading;
to the extent permissible by applicable law, waive any and all moral rights to any such Submission;
warrant that any such Submission are original to you or that you have the necessary rights and licenses to submit such Submissions and that you have full authority to grant us the above-mentioned rights in relation to your Submissions; and
warrant and represent that your Submissions do not constitute confidential information.

You are solely responsible for your Submissions and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party’s intellectual property rights, or (c) applicable law.

USER REPRESENTATIONS

By using the Services, you represent and warrant that: (1) you have the legal capacity and you agree to comply with these Legal Terms; (2) you are not a minor in the jurisdiction in which you reside; (3) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (4) you will not use the Services for any illegal or unauthorized purpose; and (5) your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

PROHIBITED ACTIVITIES

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Services, you agree not to:

Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
Use any information obtained from the Services in order to harass, abuse, or harm another person.
Make improper use of our support services or submit false reports of abuse or misconduct.
Use the Services in a manner inconsistent with any applicable laws or regulations.
Engage in unauthorized framing of or linking to the Services.
Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
Delete the copyright or other proprietary rights notice from any Content.
Attempt to impersonate another user or person or use the username of another user.
Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
Copy or adapt the Services’ software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or use or launch any unauthorized script or other software.
Use a buying agent or purchasing agent to make purchases on the Services.
Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavor or commercial enterprise.

USER GENERATED CONTRIBUTIONS

The Services does not offer users to submit or post content. We may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, “Contributions”). Contributions may be viewable by other users of the Services and through third-party websites. When you create or make available any Contributions, you thereby represent and warrant that:

CONTRIBUTIONLICENSE

You and Services agree that we may access, store, process, and use any information and personal data that you provide and your choices (including settings).

By submitting suggestions or other feedback regarding the Services, you agree that we can use and share such feedback for any purpose without compensation to you.

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Services. You are solely responsible for your Contributions to the Services and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.

SERVICES MANAGEMENT

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

TERM AND TERMINATION

These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.

DISPUTE RESOLUTION

Informal Negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a “Dispute” and collectively, the “Disputes”) brought by either you or us (individually, a “Party” and collectively, the “Parties”), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least 30 days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.

Restrictions

The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

Exceptions to Informal Negotiations and Arbitration

The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

CORRECTIONS

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

DISCLAIMER

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES’ CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

LIMITATIONS OF LIABILITY

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE LESSER OF THE AMOUNT PAID, IF ANY, BY YOU TO US OR . CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Services; (2) breach of these Legal Terms; (3) any breach of your representations and warranties set forth in these Legal Terms; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Services with whom you connected via the Services. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

USER DATA

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

MISCELLANEOUS

These Legal Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms.

CONTACT US

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

[email protected]

Terms and Conditions for Product Sourcing Service

Terms and Conditions for Product Sourcing Service

Service Description: We provide a comprehensive product sourcing service from China for a flat fee of $25 per product. This fee includes sourcing products at EXW (Ex Works) price, consultation on fulfillment plans, and providing a total landing price that encompasses estimated shipping costs and any requested customization.
EXW Price and Refunds: EXW price refers to the cost of the product at the factory, excluding any shipping costs. Refunds are only issued if we fail to source a product below the customer’s target EXW price, provided the target price is deemed reasonable and achievable for the specified quantity.
Shipping and Customization Costs: We offer estimates for shipping costs and product customization. These costs are provided within the $25 service fee. However, refunds are not applicable to shipping or customization costs and are solely related to the EXW price.
Supplier Information: We act as the supplier once the product is sourced. Direct supplier information is not provided under this service. Customers seeking direct supplier details must contact us separately for pricing and arrangements..
Guarantees: We guarantee to source products as requested, excluding branded items. We do not source branded products, and requests for such after payment will result in a non-refundable fee.
Payment: Payment is required upfront. All transactions are final except in the case of our inability to source a product at the reasonable target EXW price provided by the customer.
Refund and Cancellation Policy: The service fee is non-refundable, except if we cannot source the product at the reasonable target EXW price. Details and time frames for sourcing will be communicated via email after payment. Failure to source within the stated time will result in a refund.
Privacy: Customer information will be kept confidential and will not be shared under any circumstances.
Dispute Resolution: In the event of a dispute, resolution will be sought through the payment platform used for the transaction, such as PayPal, Stripe and Airwallex.
Product Restrictions: We do not source branded, illegal, hazardous, chemical products, or any products intended for warfare zones. Payments made for such products are non-refundable.
Changes to Terms and Conditions: Customers will be notified via email of any updates to these terms and conditions.
Jurisdiction: These terms are governed by the policies and procedures of our company and do not fall under any legal jurisdiction.
Reimbursement of Service Fee: Should the client choose to proceed with us as their product supplier after successful sourcing, the initial service fee of $25 will be credited back to the client. This credit will be applied as a discount to the final invoice of the client’s order. The client must explicitly agree to this arrangement prior to the finalization of the order for the reimbursement to be applicable.

Acknowledgment

By commissioning the Advanced Product Inspection Service, the client agrees to the terms and conditions outlined above. The client acknowledges their understanding of the service’s scope, and recognizes the terms and conditions.

Updated: 2/4/2024

Terms and Conditions for Supplier Management Service

Terms and Conditions for the Supplier Management

Service Overview: The Advanced Package is designed to provide extensive support for supplier audits and certifications, contract negotiations and management, quality control and assurance, risk management, performance monitoring and evaluation, relationship management, monthly performance reviews, supply chain optimization, collaborative forecasting and planning, inventory data management, dispute resolution and conflict management, sample and manufacturing inspections, ethical practice monitoring, actionable improvement plans, cost reduction initiatives, compliance and audit checklists, crisis communication protocols, and daily feedback.
Service Fee: The service is priced at $1499.90 per month. This fee is payable in advance of service delivery each month.
Commitment Period: Unless otherwise agreed upon, clients are expected to commit to a minimum period of 1 month to ensure comprehensive implementation and impact assessment of the services provided.
Cancellation Policy: Clients may cancel their subscription with a 7 days written notice. Cancellations made within the service month are not eligible for a refund for that month.
No Refund Policy: Due to the nature of the services provided, refunds are not available once a monthly service period has commenced.
Service Modifications: Services included in the Advanced Package may be subject to change based on evolving client needs, market conditions, or regulatory requirements. Clients will be notified of any significant service adjustments in advance.
Client Responsibilities: Clients are required to provide timely and accurate information and feedback to support the delivery of services. This includes, but is not limited to, access to necessary documents, inventory data, and prompt responses to inquiries.
Confidentiality: All client information and data shared during the provision of services will be treated with the strictest confidentiality and will not be disclosed to third parties without explicit consent.
Dispute Resolution: Disputes arising from the provision of the Advanced Package services shall be resolved exclusively through the payment option company used for the transaction, in accordance with the platform’s dispute resolution procedures.
Intellectual Property: Any methodologies, processes, and strategies developed during the provision of services remain the intellectual property of the service provider, unless otherwise agreed upon in writing.
Liability Limitations: The service provider is not liable for direct, indirect, incidental, or consequential damages arising from the use of services beyond the amount paid for the service period in which the claim arose.
Performance Monitoring and Reporting: Monthly performance reviews will be conducted to assess the effectiveness of the services provided and to identify areas for improvement.
Crisis Communication: In the event of a supply chain crisis, the service provider will implement crisis communication protocols designed to mitigate impacts and coordinate with the client for timely resolution.
Feedback and Improvement: Daily feedback will be provided to facilitate continuous improvement and alignment with client objectives.

Acknowledgment

By subscribing to the Advanced Package, the client agrees to the terms and conditions set forth above. The client acknowledges the service fee, the no-refund policy, and the dispute resolution mechanism specified herein.

Updated 2/4/2024

Terms and Conditions for Dropshipping Supply Chain Services

Terms and Conditions for Basic Dropshipping Supply Chain Service

Service Description: The Basic Dropshipping Supply Chain service includes product sourcing, supply chain setup, package handling at $1.50 per package, free storage for the first month, re-packaging, label removing, customs clearance, express shipping to the USA, UK, CA, EU, and AU, and tracking information provision for unlimited packages. This service is designed to support the fundamental needs of dropshipping businesses.
Service Fee: The monthly service fee is $69.99. This fee is non-refundable under any circumstances. Clients concerned about product and shipping prices should utilize our product sourcing service before subscribing to this service. Details can be found at https://services.topchinasourcing.com/product-sourcing/.
No Refund Policy: Once subscribed, the service fee is non-refundable. If product sourcing has not been conducted in advance, and the product or shipping costs do not meet the customer’s target price, no refund will be issued.
Order Management and Tracking: Order details and tracking IDs will be shared through a file-sharing system until our platform integration software becomes available.
Storage: Free storage is provided only for the first month of service. This offer does not renew with subsequent monthly payments. If the service is discontinued and then resumed, the free storage offer does not apply again.
Re-Packaging and Package Handling: Re-packaging involves removing the manufacturer’s original packaging and using our packaging. The cost of re-packaging varies based on the type of packaging required. Package handling is charged at $1.50 per package. These costs are not included in the monthly service fee.
Shipping Costs: Shipping costs are calculated based on the gross weight and dimensions of the product, as well as the chargeable weight. Customers will be informed of shipping costs accordingly. Due to fluctuation in Air-Frieght Rates, the shipping prices might vary from time to time.
Exclusions: The service does not include 24/7 dedicated customer support, brand packaging customization, shipping discounts, product photography, returns management, or supplier information disclosure.
Client Responsibilities: If the client has independently sourced their products and wishes to utilize our logistic services, it is imperative that they provide precise product information and specifications to ensure effective handling and shipping. We are not responsible for any loss or damage to products during transit from the client’s own supplier to our warehouse. Our responsibility for the safety and integrity of packages commences only if the client opts for suppliers we recommend or approve.
Liability: For the basic package, We are not liable for damages or losses incurred during shipping or due to incorrect product specifications provided by the client.
Intellectual Property and Confidentiality: All client information, order details, and customized packaging designs are treated with strict confidentiality and will not be disclosed without consent.
Dispute Resolution: Any disputes arising from the use of this service shall be resolved through direct communication. If unresolved, disputes may be escalated to the payment option company used for the transaction, adhering to their dispute resolution procedures.
Product Type Limitations: We specialize in the fulfillment and shipping of non-branded products only. Products that are branded, dangerous, or fall into categories that require special handling, licensing, or compliance with specific regulations are not eligible for our services. This includes, but is not limited to, hazardous materials, weapons, illegal substances, and counterfeit goods. Clients are responsible for ensuring that their products comply with these guidelines before engaging our services. Failure to adhere to this policy may result in the termination of service without refund.

Acknowledgment

By subscribing to the Basic Dropshipping Supply Chain Service, the client agrees to the terms and conditions outlined above. The client acknowledges the non-refundable nature of the service fee and the conditions under which shipping and handling services are provided.

Updated 2/4/2024

Terms and Conditions for Advanced Supply Chain Service

Service Description: The Advanced Supply Chain service provides comprehensive support for dropshipping businesses, including product sourcing, supply chain setup, package handling at $1.20 per package, free storage for the first two months, re-packaging, label removing, customs clearance, express shipping to the USA, UK, CA, EU, and AU, tracking information for unlimited packages, 24/7 dedicated customer support, and brand packaging customization. This service is crafted to enhance the efficiency and effectiveness of dropshipping operations.
Service Fee: The monthly service fee is $159.99. This fee is non-refundable under any circumstances. Clients with concerns about product and shipping costs are encouraged to utilize our product sourcing service before subscribing. For more details, visit https://services.topchinasourcing.com/product-sourcing/.
No Refund Policy: The service fee is strictly non-refundable. If a customer has not conducted product sourcing in advance and finds that product prices and shipping costs exceed their target, no refund will be provided.
Order Management and Tracking: Details and tracking IDs for packages will be communicated through a file-sharing system until our platform integration software is operational.
Storage: Two months of free storage are provided upon commencement of the service. This offer is not renewed with consecutive monthly payments. Resuming the service after cancellation does not reinstate the free storage offer.
Re-Packaging and Package Handling: Re-packaging includes the removal of original manufacturer outer packaging and its replacement with our packaging, the costs of which vary by packaging type. Package handling is charged at $1.20 per package, not included in the monthly fee.
Shipping Costs and Brand Packaging Customization: Clients will be informed of shipping costs based on product weight and dimensions. Brand packaging customization is available upon request, with associated costs paid by the client.
Supplier and Product Limitations: We only fulfill non-branded products and those not categorized as dangerous or requiring special handling. Branded products may be shipped provided the client supplies appropriate brand authorization documentation. Products that are dangerous, or fall into categories that require special handling, licensing, or compliance with specific regulations are not eligible for our services. This includes, but is not limited to, hazardous materials, weapons, illegal substances, and counterfeit goods. Clients are responsible for ensuring that their products comply with these guidelines before engaging our services. Failure to adhere to this policy may result in the termination of service without refund.
Client Responsibilities: Clients using their own suppliers must provide accurate product information. We are not liable for losses or damages from supplier to our warehouse in such cases. We assume responsibility for packages only when our recommended suppliers are used. Clients with their own suppliers will incur the standard monthly fee as fulfillment charges.
Liability: We are not responsible for damages or losses incurred during shipping or due to incorrect product specifications provided by the client. Our liability begins once packages arrive at our warehouse from recommended suppliers.
Intellectual Property and Confidentiality: We maintain strict confidentiality of all client information, order details, and packaging designs, which will not be disclosed without consent.
Dispute Resolution: Disputes will be resolved through the payment option company used for the transaction, adhering to their resolution procedures.

Acknowledgment:

By subscribing to the Advanced Supply Chain Service, the client agrees to these terms and conditions, acknowledging the service’s non-refundable fee and the scope of shipping and handling services provided.

Updated 2/4/2024

Terms and Conditions for Sample Product Inspection

Terms and Conditions for Basic Product Inspection Service

Service Description: The Basic Product Inspection Service includes visual inspection, dimensional inspection, functional testing, capturing images and videos, packaging inspection, and workmanship inspection. This service is limited to these listed activities and does not extend to durability and reliability testing, product compliance documentation review, labeling and marking verification, report generation, feedback and corrective action recommendations, lab testing, or product certification.
Service Limitations: The service is strictly limited to the scope outlined above. Any additional inspection activities not listed are excluded from this service.
Client Responsibilities: The customer is responsible for ensuring that their supplier sends the product to our warehouse located in China. The inspection will be conducted based on the customer’s specific requirements, which must be communicated to us beforehand.
Payment Terms: The service fee is $15, payable in advance. The service commences only after payment has been received.
No Refund Policy: Once payment is made, it is non-refundable under any circumstances. The service is considered final and binding upon payment.
Liability for Damages: We are not responsible for any damages incurred during shipping of the product to our warehouse. The customer bears all risks associated with shipping their product to us for inspection.
Service Delivery: The inspection will be performed according to the customer’s provided requirements. We will conduct the inspection services as specified and will provide the customer with visual evidence in the form of images and videos.
Intellectual Property: Any images or videos taken during the inspection are the property of the customer once the service is complete and paid for.
Confidentiality: We maintain the confidentiality of all information provided by the customer and the results of the inspection.
Dispute Resolution: Any disputes arising from or related to the Advanced Product Inspection Service shall be resolved exclusively through the payment option company used for the transaction. Both parties agree to abide by the dispute resolution mechanisms provided by the payment platform, acknowledging that this will be the sole avenue for resolving disputes related to this service.

Acknowledgment

Updated: 2/4/2024

Terms and Conditions for Advanced Product Inspection Service

Service Description: The Advanced Product Inspection Service, priced at $79.99, includes a comprehensive suite of inspection activities: visual inspection, dimensional inspection, functional testing, capturing of images and videos, packaging inspection, workmanship inspection, durability and reliability testing, product compliance documentation review, labeling and marking verification, and report generation. This service is aimed at providing an in-depth assessment of the product’s quality and compliance with specified requirements.
Service Limitations: While this service offers a broad range of inspection activities, it does not include feedback and corrective action, lab testing, or product certification. The scope is confined to the activities listed above.
Client Responsibilities: Clients are required to ensure their product is sent to our warehouse for inspection. The service will be executed based on the precise requirements provided by the client. It is crucial that these requirements are communicated clearly and comprehensively to avoid any misunderstandings.
Payment Terms: The fee for this service is $79.99, payable upfront. The service will commence only upon receipt of full payment.
No Refund Policy: Given the preparatory work and resources allocated upon booking this service, the fee is non-refundable under any circumstances once the inspection process has begun.
Liability for Damages: Our responsibility does not extend to any damage that occurs during the shipment of the product to our warehouse. The risk of loss or damage during transit is borne solely by the client.
Inspection Report: Upon completion of the inspection, a detailed report will be provided to the client. This report will include findings from all the inspection activities conducted, along with images and videos captured during the inspection.
Intellectual Property Rights: The client retains ownership of all intellectual property, including images and videos, generated during the inspection. However, we reserve the right to use anonymized data and findings for internal quality improvement and statistical analysis.
Confidentiality: We commit to maintaining the confidentiality of all client information and inspection results. Such information will not be disclosed to third parties without the client’s explicit consent.
Dispute Resolution: Any disputes arising from or related to the Advanced Product Inspection Service shall be resolved exclusively through the payment option company used for the transaction. Both parties agree to abide by the dispute resolution mechanisms provided by the payment platform, acknowledging that this will be the sole avenue for resolving disputes related to this service.

Acknowledgment

Updated: 2/4/2024

Terms and Condition for Inspection and Quality Assurance Services

Terms and Conditions for Pre-Shipment Inspection Service

Service Overview: This Pre-Shipment Inspection Service is provided at a daily rate of $179.99 and includes visual inspection, quantity verification, packaging inspection, dimensional and weight checks, functionality testing, safety and compliance checks, labeling and marking verification, workmanship quality check, barcode scan testing, product compliance documentation check, sample collection, random checking, and a detailed inspection report.
Inspection Standards: The inspections conducted will adhere to the ANSI/ASQ Z1.4 (MIL-STD-105E) standards, ensuring that products meet the highest quality and compliance levels before shipment.
Scheduling and Availability: Inspections are scheduled on a per-day basis. Clients must book in advance to secure the availability of our inspectors. The service day constitutes an 8-hour workday unless otherwise specified.
Payment Terms: Full payment for the inspection service is required in advance to secure the booking. The fee covers one day of inspection services and the subsequent detailed inspection report.
Cancellation Policy: If the client cancels the inspection service less than 48 hours before the scheduled date, a cancellation fee of 60% of the daily rate will apply. Cancellations made more than 48 hours in advance will incur 30% operational costs.
Refund Policy: Once the inspection service has commenced, the fee becomes non-refundable. If the service is interrupted or cannot be completed due to circumstances beyond our control, a pro-rated refund may be considered based on the portion of the service that was delivered.
Client Responsibilities: The client is responsible for ensuring that the products are ready for inspection at the agreed-upon time and location. Failure to do so may result in rescheduling and potential additional costs.
Inspection Report: A detailed inspection report will be provided following the completion of the service. The report will include findings and any recommendations for corrective actions if necessary.
Liability Limitations: Our liability for any errors or omissions in the inspection process is limited to the cost of the service paid by the client. We are not liable for any indirect losses or damages.
Intellectual Property: All inspection reports and documentation produced as a result of the inspection service are the property of the client, although we reserve the right to use anonymized data for statistical and quality improvement purposes.
Confidentiality: We maintain strict confidentiality of all client information and inspection results, which will not be disclosed to third parties without the client’s explicit consent.
Dispute Resolution: Any disputes arising from the service will be settled through negotiation, and if necessary, through arbitration or legal proceedings in accordance with the laws of the jurisdiction where the service was provided.
Changes to Terms and Conditions: We reserve the right to modify these terms and conditions without prior notice. Clients will be notified of any significant changes before their scheduled inspection date.
Limitation of Responsibility: We are not responsible for any consequences that may arise from the results of the inspection. Our service is to provide an objective assessment based on the inspection standards ANSI/ASQ Z1.4 (MIL-STD-105E). No refunds will be issued in the event that the inspection results in a failure of the product to meet specified standards or requirements.

Acknowledgment

Updated: 2/4/2024

Terms and Conditions for Factory Audit Service

Service Overview: The Factory Audit Service encompasses a comprehensive review of the factory’s Quality Management System (QMS) documentation, production processes, quality control and assurance protocols, product testing procedures, non-conformance and corrective actions, labor practices including number of employees and working conditions, supply chain management, environmental management system, waste management, emissions and discharges, resource use and efficiency, supply chain security, supplier and subcontractor management, ethical business practices, and sustainability practices.
Audit Scope: The audit will be conducted according to the client’s specifications and the auditor’s professional standards to provide a detailed assessment of the factory’s compliance with the stated categories.
Payment Terms: The service is charged at a daily rate of $379.99. Full payment must be made in advance to secure the booking for the audit service.
Cancellation Policy: Cancellations made more than 48 hours before the scheduled audit date will not incur a fee. For cancellations less than 48 hours in advance, a 50% cancellation fee of the daily rate will be charged. For cancellation before 48 hours will incur 30% operational costs.
Refund Policy: There are no refunds once the audit has started. If the client decides to stop the audit for any reason after it has begun, no refund will be provided for the remainder of the day or subsequent booked days.
Liability Limitation: We are not responsible for any actions taken as a result of the audit findings. Our service provides an objective assessment and does not assume liability for the operational practices of the factory.
Audit Report: A detailed audit report will be provided after the service’s completion. This report will summarize the findings and may include recommendations for improvement.
Client Responsibilities: The client is responsible for ensuring the factory is informed and prepared for the audit according to the agreed-upon schedule.
Intellectual Property: The audit report and any related documentation are the property of the client upon full payment of the service. We reserve the right to use anonymized data from the audit for statistical purposes and service improvement.
Confidentiality: All information obtained during the audit will be kept confidential and will not be disclosed to any third party without the client’s consent.
Dispute Resolution: Disputes arising from this service shall be resolved through negotiation and, if necessary, arbitration according to the laws of the jurisdiction where the service was provided.
Changes to Terms and Conditions: We reserve the right to change these terms and conditions at any time. Significant changes will be communicated to clients with pending service bookings.
Limitation of Responsibility: The results of the factory audit are based on the findings at the time of the audit and do not guarantee future compliance or performance of the factory. We are not responsible for any decisions or actions taken by the client based on the audit report.

Acknowledgment

Updated: 2/4/2024

Terms and Conditions for Product Photography and Videography Services

Terms and Conditions for Basic Product Photography and Videography Package

Service Description: The Basic Product Photography and Videography Package, priced at $349.99, includes eight white background product images, one 30-second HD lifestyle product video, 360-degree product photography, use of props and lighting, product showcase with models/actors, five revisions, video shoot set with limited location options, professional video editing, and packaging photography. This package provides post-product support, but does not include voiceovers, animations, A+ content images, lifestyle images, social media content packages, or outdoor video shoots.
Shipping to Warehouse: The customer is responsible for shipping the product to our designated shipping warehouse. Any additional shipping costs incurred will be the customer’s responsibility.
Customer Information Form: After payment, the customer will be required to complete a detailed form outlining their requirements. It is imperative that this form be filled out meticulously, as no additional services or changes will be provided that are not specified in the form.
Revisions: The package includes five revisions based on the initial requirements submitted by the customer. Additional revisions will be charged at $5 per revision. The form will include a section titled “Possible Revisions in the Project” where customers must specify any potential changes they might request after the initial delivery.
Cost of Additional Revisions: Should the final delivery of photos and videos not meet the customer’s requirements as per the filled form, additional revisions will be available at the stated cost.
Exclusions: The package does not cover voiceovers, animations, A+ content images, lifestyle images, social media content packages, or outdoor video shoots.
Payment: Full payment is required before commencement of the service. The service fee is non-refundable except as provided under the refund policy.
Refund Policy: In the event of non-delivery or delivery of a service not meeting the specifications stated in the customer’s completed form, the customer may be eligible for a partial refund. The amount of the refund will be at the discretion of the service provider, based on the extent of the service that was delivered. Once the customer’s products have arrived at our warehouse and production has commenced, no refunds will be issued. We commit to editing and adjusting the final deliverables to align with the customer’s initial requirements as specified in the completed information form. Any requests for elements or features that exceed the originally agreed-upon scope will not be eligible for refund. If the customer demands additional services beyond those specified initially, these will be subject to additional charges, and no refunds will be provided for such requests.
Intellectual Property: Upon final payment, the customer will hold ownership of the final product images and video. However, we reserve the right to use all work for our portfolio and promotional purposes unless explicitly agreed otherwise with the customer.
Turnaround Time and Delivery: The expected turnaround time for the project will be communicated to the customer following the receipt of the product and the completed form. The customer will be notified of any delays promptly.
Liability: We are not responsible for any damage to the product during shipping to or from our warehouse, or for the loss of goods.
Changes to Terms and Conditions: We reserve the right to modify these terms and conditions without prior notice. All changes will be effective immediately unless otherwise stated.

Acknowledgment
By proceeding with payment, the customer acknowledges and agrees to the terms and conditions set forth herein.

Updated at 2/4/2024.

Terms and Conditions for Advanced Product Photography and Videography Package

Service Description: The Advanced Product Photography and Videography Package, priced at $549.99, includes the following services: eight white background product images, one 30-second HD lifestyle product video, 360-degree product photography, use of props and lighting, models/actors with English voiceover for the video, unlimited revisions, video shoot set with limited location options, professional video editing, packaging photography, post-product support, A+ content images, and lifestyle images. This package includes voiceovers but does not include animations, social media content packages, or outdoor video shoots.
Product Shipping: Customers are responsible for shipping their products to our designated shipping warehouse. If additional shipping costs arise, the customer will be required to cover these expenses.
Refund Policy: Once the customer’s products have arrived at our warehouse and production has commenced, no refunds will be issued. We commit to editing and adjusting the final deliverables to align with the customer’s initial requirements as specified in the completed information form. Any requests for elements or features that exceed the originally agreed-upon scope will not be eligible for refund. If the customer demands additional services beyond those specified initially, these will be subject to additional charges, and no refunds will be provided for such requests.
Revisions: This package offers unlimited revisions within the scope of the customer’s original requirements as detailed in the completed information form. Revisions requested that introduce new elements or concepts not originally specified will be subject to additional charges.
Voiceovers: The package includes English voiceovers by models/actors. The script for the voiceover must be provided by the customer or agreed upon during the initial consultation.
Exclusions: The package excludes animations, social media content packages, and outdoor video shoots. Should these services be required, the customer should contact us for a custom quote.
Payment: Full payment is required before the commencement of services. Payment is non-refundable once the products arrive at our warehouse and work has started, except as provided under the refund policy.
Intellectual Property Rights: Upon full payment, the customer will own the final images and video. However, we reserve the right to use any work for our portfolio and promotional purposes, unless otherwise agreed upon with the customer in writing.
Turnaround Time and Delivery: Expected turnaround time for the project will be communicated after the receipt of the product and completion of the customer’s information form. Any potential delays will be communicated promptly.
Liability: We are not liable for any damage to products during shipping to or from our warehouse, nor for the loss of goods.
Changes to Terms and Conditions: We reserve the right to modify these terms and conditions at any time. Customers will be notified of any significant changes.

Acknowledgment
By proceeding with payment, the customer acknowledges and agrees to the terms and conditions set forth herein.

Updated at 2/4/2024. Any updates in the policy will emailed to the customers already subscribed to our services.

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